Bret is a career technologist with decades of experience in roles that range from hands-on research and development to executive leadership and board oversight. He is CEO of CyberFortress, a global company providing backup built for the world’s best recovery. Previously, he was CEO and Chairman of the Board for Jungle Disk, now a part of CyberFortress, a company created by a management-led carve-out he orchestrated while at Rackspace.
As general manager at Rackspace, Piatt oversaw a 300-person SaaS business with a $150M+ annual revenue portfolio and 75,000 customers. He worked on the Corporate Development & Strategy team as the M&A lead, chaired the Intellectual Property Committee, and helped create OpenStack, the primary project in one of the world’s most successful open-source software communities. Bret has also held product management and engineering positions for AT&T. This included post-merger integration of AT&T’s global managed firewall service, which would be named a Leader in the Gartner MSSP Magic Quadrant.
Piatt is active in transforming his home city into a technology leader through community involvement with TechBloc, the San Antonio Chamber of Commerce, and additional activities.
John comes to CyberFortress from Jungle Disk, where he held the Director of Customer Experience role, applying more than a decade of IT experience to shape customer experience. Prior to Jungle Disk, he served as the US sales leader of Rackspace Cloud Office, where he led a diverse team of professionals from online chat to enterprise field representatives. While there, he oversaw the Infrastructure Cloud Solutions and Qualification teams. John also spent four years in the financial services industry, serving real estate clients at Countrywide Financial and Accredited Home Lenders.
Amanda serves as Vice President Customer Experience, having previously held the Vice President of Business Operations position for Jungle Disk. She has an impressive history for surpassing goals and positioning businesses for success by building highly accomplished teams dedicated to operational excellence. Before Jungle Disk, she led multiple customer support teams at Rackspace focused on elevating the customer experience. She has an innate ability to quickly identify and actualize ideas, employing shrewd strategies to maximize organizational capabilities, operations, service offerings and team performance.
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